FAQ’s

Please read through some of our most Frequently Asked Questions.

Additional information can be found in the Terms & Conditions and Privacy Policy

If the answer to your question is not here please contact our customer care team at info@signature-editions.ie

How soon will my order be shipped?

When your order has been packed and shipped you will receive a shipping confirmation and tracking number via email. Sometimes these can find themselves in your spam or junk folders so do have a look there. The tracking information can at times take 24 hours to update so don’t worry if you doesn’t show up immediately.

Our handling time takes 2-5 business days. This means that your order will generally be sent out within this period.

Exceptionally, some items may take up to 7 days to be dispatched due to high demand.

Our business hours are Monday to Friday (8am to 5pm)

What is your delivery fee?

We charge a flat rate of €5.00 on all orders delivered throughout the island of Ireland.

We offer free delivery on all orders over €75 throughout the island of Ireland.

Can I pick up my order?

At present we do not offer a click and collect service. However if you need to get your purchases urgently do contact us at info@signature-editions.ie and we will do our utmost to accommodate your request.

Where do you deliver to?

We deliver to all counties throughout the island of Ireland.

Can I change my order before delivery?

We cannot change your order once it is processed but we are happy to accept returns 14 days post purchase. If you have a problem with your order please notify us within 24 hours of receiving your order.

What happens if something gets broken/damaged in transit?

If your purchases arrive damaged please notify us by email at info@signature-editions.ie within 24 hours of receiving the goods. Please send images if you can.

I am unsure if my purchase will work in my home - can I contact you for advice?

Absolutely. This is our favourite request – please do drop us a line at info@signature-editions.ie and we can help create a look for you.

Do you offer a wedding gift registry?

Yes you can create a gift registry with our Wishlist and share with your family and friends. As items are purchased from this list it will update and so prevent duplicates being purchased.

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