FAQ’s

Please read through some of our most Frequently Asked Questions.

Additional information can be found in the Terms & Conditions and Privacy Policy

If the answer to your question is not here please contact our customer care team at info@signature-editions.ie

How soon will my order be shipped?

When your order has been packed and shipped you will receive a shipping confirmation and tracking number via email. Sometimes these can find themselves in your spam or junk folders so do have a look there. The tracking information can at times take 24 hours to update so don’t worry if you doesn’t show up immediately.

Our handling time takes 2-5 business days. This means that your order will generally be sent out within this period.

Exceptionally, some items may take up to 7 days to be dispatched due to high demand.

Our business hours are Monday to Friday (8am to 5pm)

What is your delivery fee?

We charge a flat rate of €7.50 on all orders delivered throughout the island of Ireland. We charge €25 delivery to England, Scotland and Wales.

We offer free delivery on all orders over €75 throughout the island of Ireland.

Can I pick up my order?

At present we do not offer a click and collect service. However if you need to get your purchases urgently do contact us at info@signature-editions.ie and we will do our utmost to accommodate your request.

Where do you deliver to?

We deliver to all counties throughout the island of Ireland. We also deliver to England, Scotland and Wales.

Please note that any custom fees incurred as a result of Brexit are to the cost of the purchaser.

Can I change my order before delivery?

We cannot change your order once it is processed but we are happy to accept returns 14 days post purchase. If you have a problem with your order please notify us within 24 hours of receiving your order.

What happens if something gets broken/damaged in transit?

If your purchases arrive damaged please notify us by email at info@signature-editions.ie within 24 hours of receiving the goods. Please send images if you can.

I am unsure if my purchase will work in my home - can I contact you for advice?

Absolutely. This is our favourite request – please do drop us a line at info@signature-editions.ie and we can help create a look for you.

Do you offer a wedding gift registry?

Yes you can create a gift registry with our Wishlist and share with your family and friends. As items are purchased from this list it will update and so prevent duplicates being purchased.

FREE IRELAND SHIPPING ON ORDERS OVER 75.00 | PLEASE ALLOW UP TO 7 WORKING DAYS FOR DELIVERY